This video briefly describes the work of the Open Government Partnership (OGP) and the value of openness in government engagement with citizens to improve services, manage public resources, promote innovation, and create safer communities.
The video covers social media from its trivial to epic, and describes the phenomenon pretty well.
Particularly interesting is the progression from messages to bulletin boards to modern internet to Geocities to theglobe and sixdegrees.
With 800m+ Facebook users, 300m+ Twitter users and 116m LinkedIn users we have all heard the astonishing numbers often quoted amid the social media hype (not to talk about Pinterest's rapid growth!). Perhaps the time has past when many business still had to be convinced that social channels were something worth bothering about. We are there (almost).