New professional profile e-Facilitator of ICT Space
The Government of Catalonia in collaboration with the Esplai Foundation is currently designing a new professional qualification, in order to recognize the task developed by telecenter workers and to adapt the professional qualification system to the actual situation in ICT points.
People working in telecenters (facilitators, dinamizators) have minimum skills on ICTs, and their main task is to look after the center’s technological infrastructure, take care of the users, give them digital advice, solve their questions on ICTs and offer them training, directly or through specialized teachers. All told, their objective is to empower people in the use of ICTs and promote their technological knowledge and skills.
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Comments
That's a good, practical
That's a good, practical example of a new emerging job profile & respective training and certification scheme.
Two critical questions again here are:
a) how can we speed up the new needs detection & e-skills development process and
b) scale it up in European level?
Dear Stylianos
Dear Stylianos
Thank you for your questions, both of them are really key questions in our certification process.
Actually, we have already developed an “ in-laboratory ” process of scaling up the e-facilitators professional certification. Fundacion Esplai, in collaboration with other national organizations from Italy, Germany, France, Bulgaria and Spain implemented a lifelong learning project called “VET4e-Inclusion”, please find the project website here http://www.efacilitator.eu/wordpress/ . According to our experience we need to create a minimum common framework which includes the minimum subjects needed to become a professional e-facilitator, and after that prepare a good transculturalization process according to each national or regional reality needs. This comment link with the first questions, probably we can use umbrella organizations or propose to other stakeholders and actors, the possibility to, 1) create the climate and promote research to know the e-facilitators needs, 2) in order to promote a permanent update of the needs create a kind of “observatory” at the European level, under a common framework and European organizations.
Anyway, the only thing that we ( Catalonian government, European partners and Fundación Esplai) agree is, we need to discuss the roadmap deeply and joining the more organization and people in the process the better.
Europe to support especially
Europe to support especially the awareness campaign. Large forms like the telcos, computer manufacturer, insurance forms and others are on their way to invest in entering the mid market. Our initiative is a perfect door opener for them as well. And we look for financial aid from the EU Commission to help mid market companies with their initial investments to turn into digitally savvy businesses able to play in a globally interconnected world<a href="http://www.pass4sure.us/CompTIA/SY0-301.html">SY0-301 practice test</a>
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