More EU action to enable citizens co-creating public services?
EU e-government policy has a strong focus on cross-border 'internal market' aspects eg interoperable eID, enabling e-procurement across borders, etc. And of course best practice exchange eg http://epractice.eu.
Which EU level actions would make sense to enable citizens becoming co-creators of digital public services? EU R&D to share the cost of experimenting? Best practice exchange? Requirements for cloud services? And why at EU level?